At Whole Melt Extracts, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, please review our policy below:
Returns
- Eligibility: Products must be returned within 14 days of delivery in their original, unopened condition to be eligible for a return.
- Non-Returnable Items: Opened or used products, sale items, and gift cards are not eligible for returns.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days, and a credit will automatically be applied to your original method of payment.
Exchanges
- We only replace items if they are defective or damaged. If you need an exchange, contact us at info@wholemeltextractsus.shop.